The Two-Minute Close: The Last Two Minutes of a Job Are Worth More Than the First Two Hours.

The crew is packing the van. The customer is happy, present, and about to become unreachable for a year. Two structured minutes right then produce four things at once: a review, a referral, the next job, and a callback that never happens — $52.15 a job, about $1,560 an hour, and $11,474 a year across 220 jobs.

How it works

• The Four Outcomes — each result priced separately at YOUR numbers and totalled, because the number is what makes the script get used. Halve every uplift and the conclusion doesn't change
• The Script — five steps, in order, timed: show the work (the step that prevents most callbacks), say what to watch for, note the next thing without selling it, the review ask with the link sent while you're standing there, and one sentence about neighbours. Plus what not to do — starting with handing over the invoice
• Making It Stick — five checkboxes at the bottom of the job sheet, because a habit that lives on the paperwork survives and one announced at a meeting doesn't; the single metric you can see from the office; letting the crew hear the number; and the shortened version for the days that fall apart

Built for

HVAC · plumbing · cleaning · landscaping · detailing · any crew that finishes a job in front of the customer.

What you get

One .xlsx file, four tabs, instant download. Excel, Google Sheets, Apple Numbers, LibreOffice. No macros, no subscription.